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Friends and Family Test Result - October 2018

 

 

 

 

FFT RESPONSES October 2018

Responses

Extremely Likely

Likely

Neither likely nor unlikely

Unlikely

Extremely unlikely

Don’t Know

Total

Handwritten

12

2

1

0

1

1

17

Telephone call

0

0

0

0

0

0

0

SMS/text message

11

0

0

0

0

0

11

Online

0

0

0

0

0

0

0

 

 

 

 

 

 

 

 

Total

23

2

1

0

1

1

28

 

Comments

I am happy, get more Doctors like Dr Hernandez the best.

Everything good.

The response is because of the excellent care Dr Kotnis and Hernandez give and some receptionist.

I always get good care when I see my Doctor, the receptionists Emmy + Sandra are always polite.

Lovely surgery-friendly.

The best.

I am very happy with how the doctor looks after me.

No change. I am very happy with the care I receive from all the team.

My treatment has always been extremely cautious and helpful, I feel that I am given the time to discuss my concerns. It is very helpful that I can queue outside and be seen quickly. Thank You

I always get good care when I see my Doctor, the receptionists Emmy + Sandra are always polite.

I think there should be the opportunity to book an emergency appointment. Today I have wasted in queue to see a Doctor and I was not well enough. A two week wait is not good enough if you need to see a Doctor asap. Could there be clarification that prescriptions can be issued after a telephone appointment.

Every time I come I have to wait a long time sick of that.  

Not all receptionists are nice.

 



 
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