contact your doctors online and get a response by the end of the next working day


Appointments at St Clements Surgery

In line with NHS guidelines we have now moved to a total triage system. All patients must now now be triaged online or over the phone first and only if deemed necessary and appropriate will an appointment at the practice be offered.

Please call the surgery from 8:30am and speak to a member of our team to book a telephone appointment.


We offer 10 minute appointments with the GP. If you wish to book a longer appointment with the GP, please let reception staff know when booking your appointment. 


Appointments (book on the day)

On Monday to Friday - same day telephone appointments can be booked by calling at 08.30am. Pre-bookable telephone appointments are available up to 4 weeks in advance.

The phone lines open at 08.30 am, so please call first thing in the morning. The lines do tend to get quite busy, so we do also recommend completing an e-Consult form online if you cannot get through on the phone lines. For all e-Consults you will receive a response from the GP within 48 hours. 


Extended Hours (bookable up to 4 weeks in advance)

We offer extended hours on Tuesday's which are bookable in advance. 

  • Early morning appointments with Dr Kotnis from 07.00-07.50 am
  • Late evening appointments with Dr Bratby from 18.30-19.50 pm 

Late Arrivals

We offer extended hours on Tuesday's which are bookable in advance.

If you arrive at the surgery more than 15 minutes late for your appointment and have not let the surgery know you are running late, your appointment will automatically be cancelled and you will be marked as not attending. We thank you for understanding, as late arrivals causes delays for other patients. 


Evening and Weekend NHS Appointments

Evening and weekend NHS appointments are now available using OxFed Evening and Weekend GP Clinics. These are located around Oxford City Centre, where you can consult with healthcare professionals such as GP's and practice nurses. Please call the surgery and ask them to book you an appointment using OxFed if evenings and weekends are more convenient for you. For more information, please visit: https://www.oxfed.uk/evening-and-weekend-gp-clinics


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