In line with NHS guidelines we have now moved to a total triage system. All patients must now now be triaged online or over the phone first and only if deemed necessary and appropriate will an appointment at the practice be offered. Please call the surgery from 8:20am and speak to a member of our team to book a telephone appointment.
It is never too late to have your flu jab.
Please call the surgery to book in for a flu jab.
It takes about 2 weeks to develop an immune response once you have been vaccinated.
The National Flu Immunisation Programme - 2019/2020
Please click here, to find out who is eligible for a free flu vaccination.
NHS Flu Vaccination
People who are 'at-risk' of flu are encouraged to have a free NHS flu vaccination. These include:
- People aged 65 years and over
- Patients aged from 6 months to 65 years in clinical 'at risk' groups
- Pregnant women
- All children aged 2 to 10 (not 11 years or older) on 31st August 2019
- People in long-stay residential care homes
Flu is not the same as getting a cold. It can seriously affect your health and the risks of developing complications are greater for people within the 'at-risk' groups. Healthy individuals usually recover within 2 to 7 days, but for some the disease can lead to a stay in hospital, permanent disability or even death.
The free flu vaccine is available to patients who have one of the following conditions:
- A heart problem
- Emphysema or severe asthma
- Kidney disease
- Liver disease
- Had a stroke or a transient ischaemic attack (TIA)
- Neurological condition (e.g. multiple sclerosis)
- Morbid obesity (BMI over 40)
- Cerebral palsy or learning disability
Please click here for more information on the flu vaccination visit: https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/
GDPR - What it means to our patients:
At St Clements Surgery, we take the security of your data very seriously. We value your privacy and have robust security in place to ensure we protect your personal data. We collect and hold data for the purpose of providing healthcare services to our patients and running our organisation, which includes monitoring the quality of care that we provide. Secondly, we ensure that the information we hold about you is relevant, useful and timely.
We collect and hold data for the purpose of providing healthcare services to our patients and running our organisation. In carrying out this role, we may collect information about you which helps us respond to your queries or secure specialist services.
We may keep your information in written and/or digital form. The records may include basic details about you, such as your name and address. They may also contain more sensitive information about your health as well as information such as assessment outcomes.
We do not sell your personal data to third parties.
For more information, please refer to the St Clements Surgery, Practice Privacy Notice
We have concise information leaflets to help and explain how we use your data and the options available to you, please take a look: Privacy Information Leaflet & Children's Privacy Information Leaflet
Please click here to fill out a Subject Access Request Form, for more information regarding the Subject Access Request Policy, please see the Access To Medical Records Policy.
National Data Opt-Out
The NHS has launched the national data opt-out as part of the 'Your Data Matters to the NHS' campaign. This campaign informs the public of the strict rules about how health and care data can and cannot be used. The NHS is committed to keeping patient information safe and always being clear about how it is used. The campaign will also let the public know that they can choose whether their confidential patient information is used for research and planning. The following website allows the public to find out more about how their data is used across health and care to make this choice: https://www.nhs.uk/your-nhs-data-matters/. If you are happy about how your confidential patient information is used, you do not need to do anything - you can change your choice at any time.
Type 1 Opt-out: Medical records held at your GP practice
You can tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This opt-out request can only be recorded by your GP surgery.
Type 2 Opt-out: Information held by NHS Digital
Previously it was possible to tell your GP surgery if you did not want NHS Digital to share confidential patient information, for purposes other than your individual care - this was called a type 2 opt-out. From 25th May 2018, type 2 opt-out was replaced with National Data opt-out. Previously recorded type 2 opt-pits have automatically been converted to national data opt-outs. For more information about the difference between type 2 opt-out and the national data opt-out, please visit: https://www.digitalhealth.net/2017/09/type-2-opt-outs-replaced-with-national-data-opt-out-plan/
Smoking Cessation Information
We no longer provide smoking cessation advice. Smoke Free Life Oxfordshire now offer Smoking Cessation Advice. For more information: please call them on 0800 2461 0712 or 01869 814216, you can also text QUIT to 66777 or visit https://www.smokefreelifeoxfordshire.co.uk/
We have a clinical pharmacist available at the practice on Monday, Thursday and Friday. The pharmacist is available for: medication reviews, blood pressure checks and any medication related queries. If you would like to book an appointment, please call the surgery and ask for an appointment with the pharmacist.
Patient Participation Group (PPG) Meeting
The PPG have decided to rotate the PPG chair role every quarter. The PPG email address will continue to be: firstname.lastname@example.org
Evening and weekend NHS appointments are now available using the OxFed Evening and Weekend GP Clinics. For more information, please see the appointments section.
New Integrated Urgent Care Service - NHS 111 Service
Please see new and improved access to urgent care services.
Please see the link above for the CQC report.
If you are unable to attend your appointment, please remember to cancel it!
Please see new and improved access to urgent care services.
- 103 doctors and nurses appointments were missed
- 33 nurses appointments were missed
Please remember to cancel if you cannot attend your appointment, as these appointments could have been used by other patients. Thank you.